1. Data Controller
Portal Cedar Line
Office 10, 27 Sample-gil, Seo-gu, Daejeon 00000, Republic of Korea
Email: contact@portalcedarline.click
2. Data We Collect
Contact form submissions: name, email address, consultation type, device model, and message content.
Consultation records: appointment dates, consultation type, device model descriptions, and session notes. We do not record or store seed phrases, private keys, or PIN codes.
Website usage: essential cookies and, if you consent, analytics cookies (see our Cookie Policy).
Payment information: processed by our payment provider; we do not store full card numbers.
3. Purpose of Processing
We process personal data to respond to inquiries, schedule and deliver consultations, issue reports, process payments, comply with legal obligations, and improve our website.
4. Legal Basis
Processing is based on contract performance (delivering booked consultations), legitimate interests (responding to inquiries, website security), and consent (analytics cookies).
5. Data Retention
Contact form data is retained for 24 months. Consultation records and reports are retained for 7 years for legal and accounting purposes. Analytics data is retained for 14 months.
6. Your Rights
Under applicable Korean and international data protection law, you may request access, correction, deletion, restriction, or portability of your personal data. You may withdraw consent for analytics cookies at any time. Contact us at contact@portalcedarline.click to exercise these rights.
7. International Transfers
Our website may be accessed from outside Korea. Data is processed and stored in the Republic of Korea. If we use service providers outside Korea, we ensure appropriate safeguards are in place.
8. Security
We implement technical and organisational measures to protect personal data, including encrypted storage for consultation records and access controls at our office.
9. Third Parties
We do not sell personal data. We may share data with payment processors, email service providers, and legal advisers when required. Analytics providers process data only with your cookie consent.
10. Changes
We may update this policy periodically. The current version is published at this URL.
Last updated: August 2025